Features
Everything your compliance binder needs, in one place
Work orders, recurrence, signed checklists, and the export that turns them into a client-ready binder — across every hospital your shop services.
No PHI. No EHR/EMR integration. No device telemetry.
This product records what was done to a device — dates, technician-entered readings, pass/fail. It never touches a patient chart, a patient identifier, or a device in clinical operation. That is a deliberate scope boundary, not a roadmap gap.
Multi-client hierarchy
Client hospital → building → department → device. One shop, many clients, no shared namespace and no cross-client leakage.
PM & calibration scheduling with an overdue dashboard
Set the interval once; the recurrence engine issues the work orders. The overdue and upcoming dashboard spans every client site at once.
Equipment registry, AccessGUDID-seeded
Look a device up rather than typing it in, with manual and CSV entry as the fallback for anything not in the registry.
Digital PM, calibration & electrical-safety checklists
Technician-entered readings and pass/fail results, captured in the field and immutable once signed.
AEM program documentation
Document the rationale, the interval, and the evidence behind an alternative equipment maintenance decision, per device category.
Auto-generated audit binder
Watermarked on Essentials; branded and watermark-free from Professional up. Generated from the records you already have.
Recall & hazard-alert log
A manual-entry log for recalls and hazard alerts you are tracking. Manual entry only — there is no automated, live, or FDA-fed data feed behind it.
Client-facing compliance portal link
Give a client hospital a read-only link to its own current compliance position instead of emailing a PDF every quarter.
Technician competency & certification storage
Certifications, training records, and competency sign-offs stored against the technician. Business tier and above.
What changes
Where the records live today, and where they live after
| Today | What it costs you | With the platform |
|---|---|---|
| Spreadsheets & paper binders | Records live in whichever folder, inbox, or truck cab they were last saved to. Survey prep is a search. | Every record is attached to the work order that produced it and scoped to its client hospital. |
| Homegrown Access database | One person understands the schema. Multi-client reporting means an export and a pivot table. | Client hierarchy is native, and the overdue view already spans every site you service. |
| Word documents written at survey time | The binder is authored from memory and screenshots in the two weeks before the surveyor lands. | The binder is generated from signed checklists that were already immutable when they were completed. |
A day in the life
Four people in the same shop, four different jobs to be done
Sample organisation: Keystone Biomedical Services LLC (SAMPLE).
Owner
Marcus Webb
Runs Keystone Biomedical Services LLC (SAMPLE) across eight client hospitals. Wants to walk into a contract renewal with the compliance record already assembled, not promised.
Operations Manager
Renata Alvarez
Schedules twelve technicians against every client's PM calendar. Wants one overdue list, not eight.
Field Technician
Jordan Kim
Completes calibration and electrical-safety checklists on a tablet in a plant room. Wants the form to be shorter than the drive there.
Quality Coordinator
Grace Okonkwo
Owns the binder when the surveyor arrives. Wants the export to be an export, not a fortnight of assembly.
Where this sits
An honest read on the alternatives
This is an established market. Phoenix Data Systems (AIMS) and MediMizer have served hospital in-house biomedical departments for decades and serve them well. What no incumbent has productised is the multi-client workflow of an independent service organization (ISO) — one shop accountable to many client hospitals, each with its own binder, its own surveyor, and its own contract on the line. That specific workflow, plus a library of templates you can put to work before you ever open a trial, is what this is.
This is a documentation aid, not legal, regulatory, or accreditation advice — you remain responsible for your own compliance.