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Before you write
Questions we get most
Do you store any patient health information?
No. No PHI, no EHR/EMR integration, and no device telemetry. The product records what was done to a device — dates, technician-entered readings, pass/fail results, and who signed — and never touches a patient chart, a patient identifier, or a device in clinical operation.
We already run everything on spreadsheets. What would actually change?
The records you collect would not change. What changes is that each one stays attached to the work order that produced it and to the client hospital that owns it, so the audit binder becomes an export rather than a fortnight of reassembly before a survey.
Is the recall and hazard-alert log connected to FDA data?
No. The recall and hazard-alert log is manual entry only. There is no automated feed, no live sync, and no FDA integration behind it — you enter what you are tracking, and the log keeps the record.
How does this compare to the established HTM platforms?
This is an established market with real incumbents that serve hospital in-house biomedical departments well. What no incumbent productises is the multi-client workflow of an independent service organization (ISO) — one shop accountable to many client hospitals at once. That workflow, plus the compliance-template store, is the difference.
Can I get the Enterprise plan priced for my shop?
Yes. Enterprise starts at $1,199/mo and is scoped per shop rather than sold self-serve. Send your technician count and the number of client hospitals you service through this form and we will come back with a figure.
Do I need a subscription to buy a template?
No. Every template in the store is a one-off instant download with no signup required. A buyer account is created automatically with your purchase so you can re-download at any time.